Why did South Australia's Government choose Pickcel for Secure Digital Signage?
The Client
The Government of South Australia is the state administrative body and the primary service provider working for the welfare of all Australian citizens. As a central authority, they are responsible for handling the administrative, legislative, and community-driven tasks aimed at improving the lives of citizens. The government provides services across many crucial areas, from public transport and health to education, public safety, and emergency alerts. Keeping in mind the diverse audience they serve besides residents, they want to improve real-time communication between the government and the people. This also showcases their focus on transparency towards the common people and how they want to make every accurate information accessible.
The Challenge
As they deal with a diverse range of public services, the Government of South Australia wanted to ensure efficient and effective communication amongst its various departments. The importance of internal communication for a large government body as our client is enormous, considering that their actions, decisions, and initiatives decide the well-being of an entire nation. Thus, the government sought a user-friendly, versatile, secure, reliable, and centralized digital signage system to streamline communication across departments within their Adelaide offices. Furthermore, they were specific with their requirements and emphasized the security and user-friendliness of the software as their priority.
With an already existing IT infrastructure, they wanted software that could easily integrate into their systems. Additionally, the government already had an SSL (Secure Sockets Layer) certificate, which they tried to integrate with the software to ensure data protection and security.
The Solution
Considering the client's requirements, Pickcel worked closely with the Government of South Australia, offering their on-premise digital signage solution.
The best part about Pickcel's solution is their commitment to security and privacy. They work by a security-first approach and are certified by SOC2 and ISO27001, making them one of the industry's most trustworthy signage solution providers. Their decade's worth of industry experience with 5500+ happy business clients from across the globe shows their dedication toward security standards.
Pickcel was even more careful regarding its security measures in this client's case. They initially tailored their on-premise digital signage solution according to the client's needs and started with eight screens.
Key Benefits
The key features of this solution were:
- On-premise solution: Pickcel's secure on-premise solution was deployed on the client's private servers, leveraging the stability of a Windows-based hardware operating system. This on-premise model gave them complete control over the content and data, meeting their security standards without compromising functionality.
- Seamless custom integration of SSL certificate: Given the government's stringent security standards, our Pickcel team set up their pre-existing SSL certificate on the network. This integration ensured that all the data and information in the system was encrypted and secure, thus promising the highest level of security and data protection.
- Content customization with Pickcel apps: The government wanted to display various types of information on their digital screens, ranging from internal updates to other details such as weather forecasts. Thus, Pickcel integrated its pre-existing apps and functionalities, such as the text app for internal messaging and the weather app for showing real-time local weather updates.
- Practical installation and user-friendly interface: Our Pickcel team made sure that the government team spent less time installing by providing them with setup assistance in installation and taking charge of the SSL integration. Furthermore, the solution was straightforward to use and was operational in minimum time without disrupting the day-to-day operations of the government.
- Hardware compatibility: Pickcel's solution is much more budget-friendly because it is compatible with the government's pre-existing Windows OS display screens. This reduced the need for additional hardware costs while ensuring a smooth integration.
The Result
The Government of South Australia's digital signage venture with Pickcel reflects how their on-premise solution helped the government boost its internal communication across various offices. The key reasons why the vast government body trusted Pickcel include their scalable, customizable solutions, which are user-friendly, cost-effective, secure, compatible, and future-proof.
Pickcel also has a dedicated support team available round the clock to assist you in every step of your digital signage journey. Whether you're in the government, healthcare, retail, or corporate sectors, Pickcel's digital signage platform can transform the way you communicate.