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JW Mariott is one of the largest luxury hotel chains. In India, the hospitality brand has numerous branches. Our client was JW Marriott New Delhi Aero City and JW Marriott Chandigarh.
Hotel JW Mariott offers unforgettable accommodations and personalized service; it is the firm favorite of guests and tourists flying into Delhi and Chandigarh. Given its location near the Consulate General and U.S. Embassy, JW Mariott is an ideal check-in spot for international tourists.
Hotel JW Marriott was experiencing several issues that necessitated the implementation of digital signage:
Pickcel joined hands with JW Marriott and implemented digital signage solutions throughout the hotel's waiting area and lobby.
Pickcel provided Hotel JW Marriott with a tailored, web-based hospitality digital signage system to suit their stringent requirements. By pairing the Pickcel software with android digital signage standees, Hotel JW Marriott was able to swiftly promote hotel amenities like the gym, spa, regional tourist attractions, on-premise dining, as well as real-time flight schedules.
These android digital signage standees are operational 24/7 and display AQI (Air Quality Index). Through Pickcel's digital signage solution, Hotel JW Marriott now assures its guests of the germ and pollution-free hotel environment.
Pickcel provided the client with hands-on training on how to use the software. The revolutionary Digital Signage System allows the client to log on to the system remotely. With the Pickcel Go mobile app, the hotel admins have the flexibility to make changes on the fly. In a matter of seconds, they can edit any component of the content and broadcast it to screens.
The client has total liberty to alter the templates and layout at any moment if their objectives shift. Pickcel interacted closely with JW Marriott from the beginning to the end of the project to produce a high-quality digital signage system tailored to the client's requirements.
This project was a huge success and has established a benchmark for Pickcel's future projects.
The hotel guests can cruise the hotel premises with the help of way-finding digital kiosks. During the pandemic crisis, the solution was a significant champion; the guests could avoid unnecessary interactions with the hotel staff and help their way into the rooms.
Both JW Marriott Delhi and JW Marriott Chandigarh saw high interest in availing the hotel's services, such as the private gym, souvenir shop, spa, and meeting rooms.
Pickcel's digital signage system also enabled the hotel to assist visitors with any questions or concerns during their stay.
Learn how Pickcel is helping businesses in every industry achieve their goals